COMING SOON FOR KENYAA product of Receipters Technologies Limited
TRUST AND LEGAL

Terms and conditions

Plain terms for using shahidibox.com and joining early access, with the main terms of the service. The full Service Terms are shown to you, for your agreement, when you open your box.

Effective
9 November 2026
Applies to
shahidibox.com and the Shahidi Box service
Status
Pre-launch version

In short

  • You own your receipts. We only store and deliver them for you.
  • Because we cannot read your receipts, we cannot recover them if you lose your keys. Keep your recovery key safe.
  • Shahidi Box keeps a copy. The signed receipt from the till stays the official record.
  • Early access is free and comes with no promise of a place or a date.

1. About these terms

These terms are between you and Receipters Technologies Limited (“Receipters”, “we”, “us”), the company behind Shahidi Box. They apply when you use this website or join the early-access list. When Shahidi Box opens, you will be asked to accept the Service Terms, which build on the terms below. If the two ever differ, the Service Terms apply to the service.

By using the website or joining the list you agree to these terms. If you do not agree, please do not use them.

2. Early access

  • Joining the list is free and is not a purchase.
  • We invite people in stages. We do not promise a place, a date, or that the service will launch in your area.
  • You may leave the list at any time by writing to us. We may remove entries that are false, duplicated or abusive.
  • You must give your own correct name and contact details.

3. Using the website

You agree not to:

  • submit other people’s details without their permission;
  • send automated, false or bulk submissions, or try to overload the website;
  • probe, scan or test the website’s security without our written permission (but see our responsible disclosure policy);
  • copy, scrape or reuse the website, its design or its logo, except as the law allows; or
  • use the website to break the law.

4. Your box and your responsibilities (from launch)

  • Your keys. Your receipts are sealed with keys that belong to you. You will set up a recovery key when you open your box. If you lose both your device and your recovery key, we cannot read or restore your receipts, because by design we do not have the means to. This is the price of real privacy, so please store the recovery key somewhere safe.
  • Your sign-in. Keep your sign-in and codes private, and tell us quickly if you think someone else has them.
  • Accuracy. Give us true information, and keep your phone number or email up to date so receipts can find you.
  • Sharing. When you share a receipt, you decide who can see it. Please share only what you are entitled to share.
  • Age. You must be 18 or over.

5. Your receipts and your content

Your receipts, tags and notes belong to you, and so does any right in them. We claim no ownership. You give us only the permission we need to store them sealed, deliver them to you and carry out the actions you ask for, such as sharing or exporting. We do not use them for any other purpose.

6. eTIMS, KRA and tax records

  • Shahidi Box is an independent product. It is not affiliated with, or endorsed by, the Kenya Revenue Authority (KRA). eTIMS is a KRA system.
  • The signed receipt issued by the till, and the record held by the seller and KRA, remain the official record. Shahidi Box keeps a faithful copy for your convenience.
  • Shahidi Box is not tax, accounting or legal advice, and does not file anything with KRA for you. You stay responsible for your own tax and record-keeping duties.
  • We keep a fingerprint of each receipt so a later change shows, but we do not guarantee that a copy will be accepted as evidence by any authority, court or third party.

7. Shops, businesses and POS vendors

A shop or POS vendor that sends receipts to Shahidi Box, or a business that uses the business portal, will also sign an integration or business agreement with us. It will cover technical requirements, request signing, and each side’s duties for the customer data involved. To start, write to receipters@receipters.com.

8. Fees

Early access is free. We will announce pricing before launch. We will never charge you, or renew a plan, without telling you the price first and getting your agreement.

9. Intellectual property

The website, the Shahidi Box name, the logo, the designs and the software belong to Receipters or its licensors. These terms give you no right to use them, other than to use the website and service as intended. Names of other companies and products belong to their owners. See Legal and compliance.

10. Availability and changes

We work hard to keep Shahidi Box running, but we cannot promise it will always be available or error-free. We may change, pause or retire features, and we will give reasonable notice of any change that matters to you. We may suspend a box that is used to break the law or to harm others or the service.

11. Our responsibility to you

  • The website and the early-access list are provided “as is”.
  • To the extent the law allows, Receipters is not liable for indirect or consequential loss, such as lost profit or lost opportunity, or for loss caused by events outside our control.
  • To the extent the law allows, our total liability to you for any claim about the website or the early-access list is limited to KES 5,000. The Service Terms will set the limits for the paid or free service.
  • Nothing in these terms removes any right you have under Kenyan law that cannot be excluded, including your rights under consumer protection and data protection law, and liability for fraud or for death or injury caused by negligence.

12. Ending your use

You can stop using Shahidi Box at any time. From launch, you can export your receipts and close your box in the app. When you close it, we delete your receipts, tags and notes as described in our Privacy notice. We may end your access if you seriously or repeatedly break these terms, and will tell you why.

13. Governing law and disputes

These terms are governed by the laws of Kenya. If you have a complaint, please write to us first at receipters@receipters.com and we will try to resolve it in good faith. If we cannot, the courts of Kenya have jurisdiction. Nothing here limits your right to complain to the Office of the Data Protection Commissioner or any other authority.

14. Changes to these terms

We may update these terms. We will change the date at the top and, for a material change, tell early-access members before it takes effect. If you keep using the website or service after the change, you accept it. If you do not accept, you can leave at any time.

15. General

If a part of these terms is found unenforceable, the rest stays in force. If we do not enforce a term straight away, that does not waive it. You may not transfer your rights under these terms to someone else without our agreement.

16. Contact

Receipters Technologies Limited, receipters@receipters.com.